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Our address and telephone numbers are:

West Physics
3825 Paces Walk SE
Suite 250
Atlanta, GA 30339

770-435-9186 • 1-866-275-WEST (9378) • FAX 770-599-2333

Office Hours: West Physics maintains liberal office hours for the convenience of our customers nationwide.


9AM – 8PM Eastern Time
8AM – 7PM Central Time
7AM – 6PM Mountain Time
6AM – 5PM Pacific Time

Closed Weekends & U.S. National Holidays

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News & Events

Dose Optimization Programs

With accreditation bodies, regulatory bodies, members of the public, facility staff and others worried more and more every day about radiation doses from medical imaging procedures, it is essential that your hospital, imaging center or private practice look at this issue seriously and ensure that it is reducing doses as much as possible. But how do you know if the radiation dose from your CT, fluoroscopy or radiography protocols is as low as possible while still providing excellent diagnostic images? How do members of the public know that they are protected properly and that they can trust your site with themselves or their children? What can you do to ensure that you meet the latest guidelines, regulations and standards?

Optimizing radiation dose is a complex process. To do it properly requires training of technologists, image quality consultation with radiologists, investigation of new hardware and software options and equipment, review and improvement of policies and procedures, and a host of other steps. Plus, how do you properly measure your progress, compare it to industry standards, and articulate your success to your clients, referring physicians and accreditation bodies?

While the process is complex, the answer is simple. Hire a radiation expert to set you on the right course and keep you there. Our diagnostic medical physicists are trained to evaluate the starting dose situation at a facility, draw up a multi-element plan to improve it, and then properly verify and communicate the end result. It is not enough to involve the OEM, technologist and radiologist. You need a professional who is trained in radiation dosimetry, intimately familiar with all of the relevant standards (Joint Commission, ACR, IAC, State, Federal, Image Gently, Image Wisely, California SB 1237, etc.), and can ensure that your investment in time and money to address this important issue is spent wisely. To reduce dose, you have to consider numerous questions: Should you upgrade your scanners with new dose reduction features? Would it be better to invest in dose monitoring software? Are all of your protocols optimized and if not, how exactly do you ensure that they are? Are all your staff trained in dose optimization?

West Physics leads the medical physics industry in providing turn-key CT, fluoroscopy and radiography Dose Reduction Programs to facilities that measure doses, lower doses, help you make optimal decisions about new equipment or software, train staff, and provide information to your patients and staff about what has been done to keep them safe. In many cases, expensive scanner upgrades are NOT what is needed to reduce your doses – what is needed is proper patient dose tracking and analysis, protocol optimization and staff training. Let us help you put all the pieces together.

Our Dose Reduction Programs include the following elements:

  • Dose and Image Quality Testing
  • Protocol Optimization
  • Dose Action Level Setup
  • Dose-related Policies and Procedures (P&P) Review and Feedback
  • Participation in JC- and State-required Protocol Review Committees
  • Technologist and Radiologist Dose Awareness and Reduction Training
  • Dose Strategy Consultation
  • Dose Reduction Certificate
  • Patient Dose Reduction Brochure
  • Staff Q&A Session and Training Checkups
  • Annual Dose and Image Quality Retesting
  • Annual Dose Reduction Review
  • Ongoing Protocol Refinement and Dose Action Level Checkups
  • Ongoing consultation

Special Note: As part of our dose reduction programs, we are also pleased to provide expert setup, maintenance and oversight of customer dose tracking software packages. Our staff is experienced at working with Bayer Radimetrics, GE DoseWatch, PACSHealth DoseMonitor, and many more! Let a radiation safety professional help you manage your dose tracking and reduction program optimally, and in full compliance with the latest Joint Commission and ACR guidelines.

All of these elements add up to a simple, turn-key comprehensive Dose Reduction Program that will put your facility on solid footing with respect to dose reduction and ensure that you are taking the right steps to lower doses.

Please contact us today for more information about the individual elements of this service and for a no-obligation quote!

Joint Commission Accreditation

On January 9, 2015, the Joint Commission published significantly updated imaging standards for accredited hospitals, critical access hospitals, and ambulatory care centers.  These new standards, which primarily impact facilities performing MRI, CT and NM/PET services, take effect on July 1, 2015 and mandate a broad range of quality and safety activities and practices.  Joint Commission accredited facilities will be expected to comply with these new standards in addition to any other applicable state or federal regulations, or applicable ACR or IAC accreditation standards.  The new standards consist of 25 new Elements of Performance (EP’s) that address the following general areas:

  • Imaging equipment quality control and maintenance
  • Medical physicist credentialing
  • Technologist continuing education
  • Patient radiation exposure
  • Staff radiation exposure
  • MRI safety

Among the numerous specific requirements in the new standards are the following:

  • Annual measurement of CT radiation dose by a medical physicist
  • Annual performance evaluation of CT, MRI, and NM/PET units by a medical physicist
  • Performance of lead shielding designs by a qualified physicist upon equipment installation, upgrade or renovation
  • Performance of radiation protection surveys by a qualified physicist after such activity
  • Annual radiation dose optimization training for CT technologists
  • Annual MRI safety training for MRI technologists
  • Recording of patient CT radiation doses on every diagnostic CT study in the medical record and in the interpretive report
  • Consideration of patient age and recent imaging exams when deciding on the most appropriate type of imaging exam
  • Consideration of clinical indication, contrast administration, age, patient size and body habitus, and expected dose range in establishing CT protocols
  • Periodic review of CT imaging protocols with the radiologist, technologist and medical physicist
  • Compilation and analysis of patient CT dose incidents in comparison to dose benchmarks
  • MRI access control, incident tracking, supervision and signage

West Physics has unique expertise and experience to help facilities comply with ALL of these new standards and we have developed a set of services for individual facilities as well as networks to efficiently and quickly address the standards.  Whether you require assistance with only those new requirements that specifically require a medical physicist, or you prefer a turn-key integrated solution (to include all required staff training, policies and procedures, dose tracking program setup, etc.), West Physics is willing and able to meet your needs.

Ensure complete success during your next Joint Commission accreditation inspection by selecting a medical physics provider that not only has a reputation as the premier provider of medical physics services in the nation, but also has intimate knowledge of the new standards and how to effectively and efficiently comply with them.  Our physicists look forward to helping you meet the new standards in a simple, stress-free and cost-effective manner.

Please contact us today for a no-obligation quote.

Annual/Periodic Physics Testing

Whether to meet Joint Commission, ACR, IAC or State regulatory requirements, diagnostic imaging equipment requires periodic (in most cases annual) performance testing by a qualified physicist. West Physics provides these quality assurance services in a prompt, expert, and convenient manner. Our clients, located throughout the United States, know that they can count on our team of professionals to perform this testing expediently and to all applicable standards. Whether your needs are in MRI, CT, PET, SPECT, mammography, ultrasound, radiography, or fluoroscopy, we employ state-of-the-art test equipment and highly-trained graduate-degreed physicists to assure you total compliance and maximum value.

All of West Physics’ annual services include:

  • on-site refresher training for technologists (with ASRT Category A credits available),
  • quality control records review and consultation,
  • a turn-key Quality Control / Policies and Procedures Binder (for ACR-accredited equipment),
  • unlimited telephone consulting for as long as you remain a client, and
  • flexible scheduling options, including weekend service (subject to availability).

We pride ourselves on not only ensuring your facility’s regulatory compliance, but also on making substantive improvements to your image quality. Our physicists are trained to communicate test results clearly and understandably, and work with your service personnel to resolve problems rapidly. This is why some of the most prestigious imaging centers and networks in the nation have chosen West Physics. Let us show you the West Physics difference!

Please contact us today for a no-obligation quote.

Auditing & Regulatory Consulting

West Physics offers a full range of professional regulatory consulting services to represent clients in a wide range of situations. From serving as Radiation Safety Officers (RSO) for hospitals and clinics, to assisting health care facilities with obtaining or amending federal or state radioactive materials (RAM) licenses, West Physics has the depth of experience few if any firms can offer. Among our regulatory services are the following:

  • RAM License Application and Amendment Preparation
  • RSO services for nuclear medicine and all other types of RAM holders
  • Representation of licensees before enforcement proceedings
  • Nuclear medicine program startup and change consulting
  • Nuclear medicine program quarterly audits
  • Design of dosimetry monitoring programs
  • Provision of standards-compliant Policies and Procedures

All of our regulatory consulting services are provided by a world-class staff of experts who have expertise and experience with a multitude of program types and scenarios. In particular, the staff is intimately familiar with the unique needs of emerging modalities such as positron emission tomography (PET). West Physics’ President & Chief Medical Physicist, Dr. Geoffrey West, has special expertise in the regulatory consulting arena due to his status as a former nuclear materials inspector for the U.S. Nuclear Regulatory Commission, as well as to his possession of board certifications in both health physics and medical physics. West Physics has provided highly successful RSO services for a number of large-scale RAM operations and our staff specializes in unique situations and complex needs.

Please contact us today to discuss your specific needs.